Measure Outcomes & Make Improvements

To develop, improve, and justify your organization’s well-being program, it will be important to continually evaluate the success of individual program elements (e.g., attendance/participation) and measure overall progress on well-being indicators (e.g., engagement).

The Kirkpatrick model (and related models) is most often used to evaluate development programs. It recommends evaluating multiple factors as indicators of success. Possible measures include:

• Satisfaction with and attitudes toward well-being programs;

• Extent of learning new information and skills;

• Behavioral change growing out of the programs;

• Measures of lawyer well-being and organizational success.


Harvard Center for Health & Happiness Repository of Workplace Well-Being Measures